FORD 2014 E-450 v.3 - Manual (Page 354)

When you select: You can:
Application Download new software applications (if available)
and then load the desired applications through
your USB port. See the web site for more
information.
Return Exit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility, register
your account and set preferences as well as access a customer
representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)
Possible solution(s)
Excessive
background
noise during a
phone call. The audio control
settings on your
phone may be
affecting SYNC
performance. Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person
but they
cannot hear
me. Possible phone
malfunction. Try turning off the device,
resetting the device, removing the
device’s battery, then trying again.
SYNC® 353
2014 Econoline (eco)
Owners Guide gf, 3rd Printing, September 2013
USA (fus)