Sync™ troubleshooting, Sync – FORD 2015 Focus User Manual
Page 322
Voice Command
play
[play] next track
[play] previous track
Play track <1-512>
*
repeat (track | song) [on]
Repeat folder
repeat off
*
(shuffle | random | mix) [on |
(tracks | songs) [on]]
(shuffle | random | mix) (CD [player] |
disc) [on]
Voice Command
(shuffle | random | mix) folder [on]
shuffle off
*
You need to indicate to the system which
track or folder to repeat or shuffle when
using these commands.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below.
Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manual
about audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform-
ance.
There is excessive back-
ground noise during a phone
call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but they
cannot hear me.
Go to the website to review
your phone's compatibility.
This is a phone-dependent
feature.
SYNC is not able to down-
load my phonebook.
Try turning off the device,
resetting the device or
removing the device's
battery, then trying again.
319
Focus (CDH), enUSA, First Printing
SYNC™