Sync® 323 – FORD 2015 E-450 User Manual
Page 324
AppLink issues
Issue
Possible
cause(s)
Possible solution(s)
AppLink Mobile
Applications:
When I select
ЉFind New Apps,Љ
SYNC does not
find any
applications.
An AppLink
capable phone is
not connected to
SYNC.
• Ensure you have a compatible
smartphone; an Android with OS
2.3 or higher or an iPhone 3GS
or newer with iOS 5.0 or higher.
• Additionally, ensure your
phone is paired and connected
to SYNC in order to find
AppLink-capable apps on your
device. iPhone users must also
connect to SYNC’s USB port
with an Apple USB cable.
My phone is
connected, but I
still cannot find
any apps.
AppLink-enabled
apps are not
installed and
running on your
mobile device.
• Ensure you have downloaded
and installed the latest version
of the app from your phone’s
app store. Ensure the app is
running on your phone.
• Some apps require you to
register or login on the app on
the phone before using them
with AppLink. Also, some may
have a
ЉFord SYNCЉ setting, so
check the app’s settings menu
on the phone.
SYNC®
323
2015 Econoline (eco)
Owners Guide gf, 1st Printing, June 2014
USA (fus)