Teleservice, Concierge service, Roadside assistance – BMW 328i xDrive Sports Wagon 2011 User Manual
Page 198: Bmw assist
BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>
Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>
In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*
.
>
The service varies by country.
>
Connection may incur charges.
>
Services may be restricted abroad.
Requirements
>
BMW Assist is activated.
>
Wireless reception is available.
>
The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*
.
Starting the concierge service
1.
"BMW Assist"
2.
"Concierge"
3.
"Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page
188
.
Roadside Assistance
You can call BMW Roadside Assistance
*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1.
"BMW Assist"
2.
"Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
*
is paired, a
connection is established to BMW Road-
side Assistance.
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