Warranty and repair information – Dogtra 1100NC User Manual
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WARRANTY
Warranty Repair
provides the original
purchaser a two-year limited warranty for repair for
the 1100NC on parts and labor from the date of the
original purchase. Batteries or the labor to replace
them are not covered under warranty after the first
year. (The two-year warranty applies only to
purchases made after January 1, 2003. All products
purchased before 2003 carry a one-year warranty.)
DOES NOT replace defective units or
refund after 30 days of purchase.
Dogtra’s warranty DOES NOT cover repairs or
replacement due to misuse, improper maintenance
or lost units. All replacement cost for either the
transmitter or receiver is the owner’s responsibility.
The warranty is void if the unit has been altered
or an unauthorized person has attempted repair
work.
WARRANTY AND
REPAIR INFORMATION
31
WARRANTY
Return shipping of warranty work is the owner’s
responsibility. The cost for shipping (via regular
ground service) back to the customer is covered by
Dogtra Co. within the continental United States.
Any expedited shipping service will be at the
owner’s expense.
A copy of the sales receipt showing purchase
date is required before warranty work is begun.
Write a note briefly explaining the problem and
include your name, address, city/state/zip code,
daytime phone number and evening phone number.
Send unit for repair to :
22912 Lockness Avenue
Torrance, CA 90501
For any questions concerning your dogtra
products call us Toll Free at 1-888-811-9111.