Troubleshooting, Warning, Please do not return this product to the store – Bissell 1189E User Manual
Page 11
www.bissell.com
0844.888.6644
11
Troubleshooting
WaRnInG
To reduce the risk of electric shock, turn power switch off
and disconnect polarized plug from electrical outlet before
performing maintenance or troubleshooting checks.
problem
possible causes
Remedies
Vacuum
won’t turn on
battery isn’t fully charged
Charge battery. Follow charging
battery instructions on page 5
brush roll
not turning
brush roll is jammed
Remove obstruction.
Follow instructions on page 9
brush roll needs to be reset
Follow instructions on page 9
broken brush roll belt
Contact Consumer Care to locate the
service center nearest you. Do not
attempt to fix on your own.
Vacuum
cleaner
has low
suction
Dirt container is full
empty dirt container
Dirt container is not installed
properly
Position container correctly and
snap firmly into place
Foot is loose
Make sure foot is fully inserted into
body of unit
Filters need cleaning
Follow filter instructions on page 8
Filters need replacing
Visit www.bissell.com or call
0844.888.6644 to order
replacement filters
Visible dirt
escaping from
cleaner
Dirt container is full of debris
empty dirt container
Filter is missing or installed
incorrectly
Check filter for correct installation
Dirt container installed incorrectly
Position container correctly and
snap firmly into place
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a bissell product.
for any questions or concerns, bISSEll is happy to
be of service. contact us directly at 0844.888.6644.
please do
not return
this product
to the store.