Lockups and software problems – Dell Inspiron 1545 User Manual
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Solving Problems
Lockups and Software Problems
If the computer does not start up — Ensure
that the power cable is firmly connected to the
computer and to the electrical outlet.
If a program stops responding — End the
program:
Press
1.
Click
2.
Applications.
Click the program that is no longer
3.
responding
Click
4.
End Task.
If a program crashes repeatedly — Check the
software documentation. If necessary, uninstall
and then reinstall the program.
NOTE: Most software includesinstallation
instructions in its documentation or on CD.
If the computer stops responding or a solid blue
screen appears —
NOTICE: You might lose data if you are
unable to perform an operating system
shutdown.
If you are unable to get a response by pressing
a key on your keyboard or moving your mouse,
press and hold the power button for at least 8 to
10 seconds until the computer turns off and then
restart your computer.
If a program is designed for an earlier
Microsoft
®
Windows
®
operating system —
Run the Program Compatibility Wizard. The
Program Compatibility Wizard configures a
program so that it runs in an environment
similar to non-Windows Vista operating system
environments.
Click
1.
Start
→ Control Panel→
Programs
→ Use an older program with this
version of Windows.