Dell Latitude E6400 User Manual
Page 37
Troubleshooting
37
O
P E RA T I N G
S YS T E M
N O T
F O U N D
—
Reinstall the hard drive (see your Service
Manual at support.dell.com). If the problem persists, contact Dell (see
"Contacting Dell" on page 65).
O
P T I O N A L
ROM
B A D
CH EC K SU M
—
The optional ROM has failed. Contact
Dell (see "Contacting Dell" on page 65).
A
R E Q U I R E D
.DLL
F I L E
WA S
N O T
F O U N D
—
The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
Microsoft
®
Windows Vista
®
:
1 Click the Windows Vista Start button
→ Control Panel→ Programs→
Programs and Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
Microsoft Windows
®
XP:
1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and
Features.
2 Select the program you want to remove.
3 Click Uninstall.
4 See the program documentation for installation instructions.
S
E C TO R
NO T
F O U ND
—
The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click
Start→
Help and Support). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
S
E E K
E RR O R
—
The operating system cannot find a specific track on the hard
drive.
S
HUTD O WN
F A I L U RE
—
A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
T
I M E
-
O F
-
D A Y
CL OCK
LO ST
P O W E R
—
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system