Troubleshooting – Dymo LabelManager 120P User Manual
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Troubleshooting
Review the following possible solutions if you encounter a problem while using
your label maker.
Problem/Error Message
Solution
No display
Ensure the label maker is turned on.
•
Replace discharged batteries.
•
Poor Print Quality
Replace batteries.
•
Set Contrast to higher level.
•
See Adjusting the Print Contrast.
Ensure tape cassette is installed properly.
•
Clean the print head.
•
Replace the tape cassette.
•
Poor Cutter Performance
Clean the cutter blade.
See Caring for Your Label Maker.
Printing . . .
No action required. Message disappears when
printing is finished.
Too many characters
Exceeded maximum number of characters
Delete some or all of the text.
Batteries almost discharged
Replace batteries.
Tape Jam
Motor is stalled due to label jam
Remove jammed label; replace tape cassette.
•
Clean cutter blade.
•
If you still need assistance, contact DYMO Customer Support. See Contacting
Customer Support
at the back of this User Guide to locate the contact number
for your country.
LM120P manual UK_WEU.indd 14
01-08-2007 10:13:25