Contacting glyph, Unpacking your portagig 50, The portagig 50 package includes – Glyph PortaGig 50 and SSD User Manual

Page 2: Features

Contacting Glyph

Please use the following contact information to contact Glyph and its distributors.

Glyph USA offers phone support Monday through Friday, 8:00 am to 5:00 PM Eastern Time.

Note: DO NOT ship any return goods to the mailing addresses below unless you have a valid RMA number. All goods will be re-

fused delivery unless a valid RMA number is displayed on the outside of the package.

United States of America

Glyph Technologies

3736 Kellogg Rd.

Cortland, NY 13045

USA

Phone: +1 607-275-0345

Fax: +1 607-275-9464

www.glyphtech.com

Sales Contact

Technical Support:

Unpacking Your PortaGig 50

Your Glyph PortaGig 50 and accessories are packaged in a sturdy shipping container. Please inspect the container for evidence

of shipping damage and mishandling. If the container is damaged, file a report with the carrier or dealer immediately. Do not at-

tempt to unpack and operate your PortaGig 50 until the carrier or dealer confirms the damage. If the container is in good condi-

tion, proceed with unpacking the PortaGig 50. Verify that all of the items described in the next section are present and in good

condition. If any of the items you expect to find in your container is missing or damaged, contact the dealer before proceeding

any further. In any case, do keep the shipping container and all packing materials in a safe place.

The PortaGig 50 package includes:

PortaGig 50 Hard Drive

FireWire 800 (9-pin to 9-pin) cable

USB Cable (Y-cable, uses two USB ports for necessary power)

Universal AC external power supply

Note: Glyph Manager Software is not included with the PortaGig 50. It can be downloaded from www.glyphtech.com.

Features

7,200 RPM and 5,400 RPM models available

SSD models available

Bus-powered with FireWire 800 and USB

Small, portable, aluminum case runs quietly with fanless design

Rear power switch

Applications: Field recording, moving audio, video, graphics, and prepress files

Includes universal power supply

3 Year Warranty

2 Year Free Basic Data Recovery*

1 Year Advance Replacement in USA (Continental 48 states)

*While Glyph is not obligated to recover lost data, we always give it our best effort. Nonetheless, we can’t guarantee we’ll always be suc-

cessful.