Metrohm 858 Professional Sample Processor - Manual (Page 57)

￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭￭ 8 一致性声明和保证
858 Professional Sample Processor ￭￭￭￭￭￭￭￭ 49
Components
All components used in the Metrohm instruments have to satisfy the qual-
ity standards that are defined and implemented for our products. Suppli-
ers of components are audited by Metrohm as the need arises.
Manufacture
The measures put into practice in the production of our instruments guar-
antee a constant quality standard. Production planning and manufacturing
procedures, maintenance of production means and testing of compo-
nents, intermediate and finished products are prescribed.
Customer support and service
Customer support involves all phases of instrument acquisition and use by
the customer, i.e. consulting to define the adequate equipment for the
analytical problem at hand, delivery of the equipment, user manuals, train-
ing, after-sales service and processing of customer complaints. The
Metrohm service organization is equipped to support customers in imple-
menting standards such as GLP, GMP, ISO 900X, in performing Opera-
tional Qualification and Performance Verification of the system compo-
nents or in carrying out the System Validation for the quantitative determi-
nation of a substance in a given matrix.
8.3 保修 (Warranty)
万通保证，交付的货物不会有材料、设计或者生产上的缺陷。保修期
从交货之日起共计
36 个月，昼夜不停运行情况下则为 18 个月。前提
是，保养服务必须由经过授权的万通服务机构进行实施。
电极或其他玻璃部件上的玻璃破碎则不在担保承责内。至于精确度方
面，则以本手册中给出的技术数据为衡量标准。若外来品牌导致我们
设备的重要部件停机，则适用该生产厂家的担保承责。享受本担保承
责的前提是，订货商必须按照限期及时履行其付款义务。
保修期内万通对已证明确有故障的设备均负全责，客户可自己决定，
是在自己工厂内由万通免费维修还是进行更换。运输费用则由订货方
承担。
并非由于万通方面原因而造成的缺陷，例如因没有按规定储放及使用，
则不属于担保服务范围。