Service warranty – Decimator Design DECIMATOR 2 User Manual

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SERVICE WARRANTY

Decimator Design warrants that this product will be free from defects in
materials and workmanship for a period of 36 months from the date of
purchase. If this product proves to be defective within this warranty
period, Decimator Design, at its discretion, will either repair the defective
product without charge for parts and labour, or will provide a replacement
product in exchange for the defective product.

In order to service under this warranty, you the Customer, must notify
Decimator Design of the defect before the expiration of the warranty
period and make suitable arrangements for the performance of service.
The Customer shall be responsible for packaging and shipping the
defective product to a designated service centre nominated by Decimator
Design, with shipping charges prepaid. Decimator Design shall pay for
the return of the product to the Customer if the shipment is to a location
within the country in which the Decimator Design service centre is
located. The Customer shall be responsible for paying all shipping
charges, insurance, duties, taxes, and any other charges for products
returned to any other location.

This warranty shall not apply to any defect, failure or damage caused by
improper use or improper or inadequate maintenance and care.

Decimator Design shall not be obligated to furnish service under this
warranty a) to repair damage resulting from attempts by personnel other
than Decimator Design representatives to install, repair or service the
product, b) to repair damage resulting from improper use or connection to
incompatible equipment, c) to repair any damage or malfunction caused
by the use of non-Decimator Design parts or supplies, or d) to service a
product that has been modified or integrated with other products when the
effect of such a modification or integration increases the time of difficulty
of servicing the product.

Decimator Design Pty Ltd, Sydney Australia