Page 16 – Blizzard Lighting RGBAW ToughStick (Rev C) User Manual

Page 16

Page 16

ToughSTICK™ RGBAW Manual - Rev. C

Troubleshooting

Symptom

Solution

Fixture Auto-

Shut Off

Check the fan in the fixture. If it is stopped or moving

slower than normal, the unit may have shut itself off due to

high heat. This is to protect the fixture from overheating.

Clear the fan of obstructions, or return the unit for service.

Beam is Dim

Check optical system and clean excess dust/grime. Also

ensure that the 220V/110V switch is in the correct position,

if applicable.

No Light Output Check to ensure fixture is operating under correct mode,

IE auto/DMX/Etc., if applicable. Contact service for more

information.

Chase Speed

Too Fast/Slow

Check to ensure proper setup of speed adjustment.

No Power

Check fuse, AC cord and circuit for malfunction.

Blown Fuse

Check AC cord and circuit for damage, verify that moving

parts are not restricted and that unit’s ventilation is not

obstructed

Slow Movement Verify that 220V/110V switch is in the correct position, if

applicable. Also check that speed channels are set appro-

priately.

Fixture Not

Responding /

Responding Er-

raticly

Make sure all connectors are seated properly and securely.

Use Only DMX Cables.

Install a Terminator.

Check all cables for defects.

Reset fixture(s).

If your problem isn’t listed, or if problems persist,

please contact support: [email protected].