Western Digital My Net Switch User Manual - Manual (Page 14)

MY NET SWITCH
USER MANUAL
– 11
Environmental Compliance (China)
Warranty Information
(All Regions Except Australia/New Zealand)
Obtaining Service
WD values your business and always attempts to provide you the very best of service. If this
Product requires maintenance, either contact the dealer from whom you originally
purchased the Product or visit our product support Web site at http://support.wdc.com for
information on how to obtain service or a Return Material Authorization (RMA). If it is
determined that the Product may be defective, you will be given an RMA number and
instructions for Product return. An unauthorized return (i.e., one for which an RMA number
has not been issued) will be returned to you at your expense. Authorized returns must be
shipped in an approved shipping container, prepaid and insured, to the address provided on
your return paperwork. Your original box and packaging materials should be kept for storing
or shipping your WD product. To conclusively establish the period of warranty, check the
warranty expiration (serial number required) via http://support.wdc.com. WD shall have no
liability for lost data regardless of the cause, recovery of lost data, or data contained in any
Product placed in its possession.
Limited Warranty
WD warrants that the Product, in the course of its normal use, will for the term defined
below, be free from defects in material and workmanship and will conform to WD’s
specification therefor. The term of your limited warranty depends on the country in which
your Product was purchased. The term of your limited warranty is for 1 year in the North,
South and Central America region, 2 years in the Europe, the Middle East and Africa region,
and 1 year in the Asia Pacific region, unless otherwise required by law. The term of your
limited warranty period shall commence on the purchase date appearing on your purchase
receipt. WD may at its discretion make extended warranties available for purchase. WD shall
have no liability for any Product returned if WD determines that the Product was stolen from
WD or that the asserted defect a) is not present, b) cannot reasonably be rectified because
of damage occurring before WD receives the Product, or c) is attributable to misuse,
improper installation, alteration (including removing or obliterating labels and opening or
removing external enclosures, unless the product is on the list of limited user-serviceable
products and the specific alteration is within the scope of the applicable instructions, as
found at http://support.wdc.com), accident or mishandling while in the possession of
someone other than WD. Subject to the limitations specified above, your sole and exclusive
warranty shall be, during the period of warranty specified above and at WD’s option, the
repair or replacement of the Product with an equivalent or better Product. The foregoing
warranty of WD shall extend to repaired or replaced Products for the balance of the
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