Western Digital WD TV Mini Media Player User Manual - Manual (Page 55)

WD TV Mini Media Player
User Manual
SYSTEM MAINTENANCE – 51
USB DEVICE
The attached USB device is not visible
on the Home screen. • WD Mini TV Media Player only supports mass USB
storage mode. Make sure that the USB device is
configured as a "mass storage device."
• Make sure the USB device’s file system is supported
(NTFS, FAT/FAT32, or HFS+).
REMOTE CONTROL
The media player remote control does
not work. • Press only one button at a time.
• Make sure the batteries are properly inserted.
• The batteries may already be drained. Replace
batteries with new ones.
• Make sure that the path between the remote control
and the media player is not blocked.
FIRMWARE UPGRADE
The firmware upgrade is unsuccessful. • Make sure to download the latest firmware version.
• Make sure all connections are correctly installed.
• Make sure the firmware file is placed in the root
directory of the USB storage device.
• Make sure that the firmware file name has not been
changed.
FILE MANAGEMENT •
Unable to copy or delete file. • Make sure the file or storage device is not locked to
Read-only.
• Verify that there is enough space on the destination
drive.
Problem Solution