Boss Audio Systems OfficeServ 12 User Manual

Page 34

OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

Page 4-26

and office codes, can be allowed or denied on a per-class basis. Class A stations have
no dialing restrictions and Class H stations cannot make outside calls.

Any outside line may be programmed to follow station toll restriction or follow the
toll restriction class assigned to it. Each station and trunk can have a day dialing class
and a night dialing class.

SPECIAL CODE TABLE

A Special Code Table of ten entries(four digits each) allows use of telephone
company features such as CID blocking or call waiting disable without interference
to toll restriction or LCR. The Special Code table allows use of these custom calling
features on a per call basis.

1.1.84 Toll Restriction Override

Program options allow system speed dial numbers to follow or bypass a station’s toll
restriction class. In addition, users may make calls from a toll restricted station by
using the walking class of service or authorization code feature.

1.1.85 Tone or Pulse Dialing

Outside lines can be programmed for either tone or pulse dialing to meet local
telephone company requirements.

1.1.86 Traffic Reporting

The OfficeServ 12 system can store peg counts for various types of calls. These peg
counts can be printed on-demand, daily, hourly, or up to three separate programmable
shifts. The report includes statistics for each trunk, trunk group, station, station
groups and page announcements.

1.1.87 Transfer

System operation permits station users to transfer calls to other stations in the system.
Transfers can be screened, unscreened or camped-on to a busy station.

1.1.88 Trunk Groups

Outside lines can be grouped for easy access by dialing a code or pressing a button.
There are 10 trunk groups available.

1.1.89 Universal Answer

Station users may dial the Universal Answer code or press the UA button to answer