Boss Audio Systems OfficeServ 12 User Manual

Page 31

OfficeServ 12 General Description Guide/Ed.01

CHAPTER 4. Business Feature Package

Page 4-23

1.1.69 Recalls

Calls put on hold, transferred or camped-on to any station will recall to the
originating station if not answered within a programmable time. A recall that goes
unanswered for the duration of the attendant recall timer will recall to the system
operator group. Hold, transfer, camp-on and attendant recalls have individual
programmable timers. Calls recalling to buttons with tri-colored LEDs will flash
amber.

1.1.70 Remote Programming-PC

Remote programming allows the technician to access the system database from a
remote location for the purpose of making changes to the customer data. Customer-
provided modems and a PC using an optional software package will be needed to
implement this feature.

1.1.71 Ring Modes

Time Based Routing-plans

Each Trunk line can be programmed to ring at any station or station group. Each line
can be assigned a ring destination based on six(6) different ring plans based on time
of day and the day of the week.

Automatic/Manual

Ring destinations will automatically change based on time of day and day of week.
At any time the system can be manually forced into a specific ring plan. It will
remain in this ring plan until manually taken out.

Holiday Schedule

The system has a table of 60 dates that are used to define holidays. On a date
designed as a holiday the system will remain in a ring plan for that calendar day
providing the system was already in night service. This feature will override the ring
plan time table.

Temporary Override

At any time the system can be forced into a specific ring plan for a temporary period
of time until the next scheduled ring plan automatically takes effect.

1.1.72 Ring Over Page

Any outside line can be programmed to ring over a customer-provided paging system.
Outside lines, door phones and station groups may ring over page in the system ring
plan mode.