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Trouble shooting – chiliGREEN P4TPT User Manual

Page 32

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Trouble Shooting

PROBABLE SOLUTION

No power to the system at all Power light don’t
illuminate, fan inside power supply does not turn
on. Indicator light on keyboard does not turn on

* Make sure power cable is securely plugged in

* Replace cable

* Contact technical support

PROBABLE SOLUTION

System inoperative. Keyboard lights are on,
power indicator lights are lit, hard drive is
spinning.

* Using even pressure on both ends of the

DIMM, press down firmly until the module
snaps into place.

PROBABLE SOLUTION

System does not boot from hard disk drive, can
be booted from CD-ROM drive.

* Check cable running from disk to disk

controller board. Make sure both ends are
securely plugged in; check the drive type in
the standard CMOS setup.

* Backing up the hard drive is extremely

important. All hard disks are capable of
breaking down at any time.

PROBABLE SOLUTION

System only boots from CD-ROM. Hard disk can
be read and applications can be used but
booting from hard disk is impossible.

* Back up data and applications files. Reformat

the hard drive. Re-install applications and
data using backup disks.

PROBABLE SOLUTION

Screen message says “Invalid Configuration” or
“CMOS Failure.”

* Review system’s equipment . Make sure

correct information is in setup.

PROBABLE SOLUTION

Cannot boot system after installing second hard
drive.

* Set master/slave jumpers correctly.

* Run SETUP program and select correct drive

types. Call drive manufacturers for
compatibility with other drives.