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chiliGREEN P4VTGM User Manual

Page 15

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2.5 T

ROUBLESHOOTING

Probable Solution

1. No power to the system at all

Power light don’t illuminate, f an
inside power supply does not
turn on.

2. Indicator light on key board does

not turn on.

1. Make sure power cable is

securely plugged in.

2. Replace

cable.

3. Contact technical support.

System inoperativ e. Keyboard lights
are on, power indicator lights are lit,
and hard driv e is spinning.

Using ev en pressure on both ends of
the DIMM, press down firmly until
the module snaps into place.

System does not boot from hard disk
driv e, can be booted f rom optical
driv e.

1. Check cable running from disk

to disk controller board. Make
sure both ends are securely
plugged in; check the drive ty pe
in the standard CMOS setup.

2. Backing up the hard drive is

extremely important. All hard
disks are capable of breaking
down at any time.

System only boots from optical driv e.
Hard disk can be read and
applications can be used but booting
from hard disk is impossible.

1. Back up data and applications

f iles.

2. Ref ormat the hard driv e.

Re-install applications and data
using backup disks.

Screen message says “Invalid
Conf iguration” or “CMOS Failure.”

Rev iew system’s equipment. Make
sure correct inf ormation is in setup.

Cannot boot system after installing
second hard driv e.

1. Set master/slave jumpers

correctly.

2. Run SETUP program and select

correct driv e types. Call the
driv e manufacturers f or
compatibility with other driv es.