AirLive WN-301USB - Manual (Page 53)

47 WN-301USB User’s Manual
5
5.
Frequent Asked
Questions
If you encounter any problem when you’re using this wireless USB dongle, please check this FAQ
table for possible solution.
Question:
I can’t find any wireless access point / wireless device in “Site Survey” function.
Answer:
1. Click “Rescan” and see if you can find any wireless access point or wireless device.
2. Try to move closer to any known wireless access point.
Please adjust the position of network card (you may have to move your computer if you’re using a
notebook computer) and click “Rescan” button for few more times. If you can find the wireless access
point or wireless device you want to connect by doing this, try to move closer to the place where the
wireless access point or wireless device is located.
Question:
Nothing happens when I click “Launch Config Utility”
Answer:
1. Please make sure the wireless USB dongle is inserted into your computer’s USB port. If the
AirLive configuration utility’s icon is not activated, the dongle is not detected by your computer.
2. Reboot the computer and try again.
3. Remove the dongle and insert it into another USB port.
4. Remove the driver/utility and then re-install it.