A2Z Ozone AQUA TOUCH - Manual (Page 8)

8
LIMITED WARRANTY COVERAGE
The limited warranty set forth below applies to products manufactured by A2Z Ozone
Systems Inc. and sold by A2Z Ozone Systems or its authorized dealers. This limited
warranty is given only to the first retail purchaser of such products and is not transferable
to any subsequent owners or purchasers of such products. A2Z Ozone warrants that it or
its authorized dealers will repair or replace, at its option, any part of such products proven
to be defective in materials or workmanship within
90 days from the date of retail purchase (1 YEAR IN EUROPE) of such products.
(All parts) ANY REPAIR OR REPLACEMENT WILL BE WARRANTED ONLY FOR THE
BALANCE OF THE ORIGINAL WARRANTY PERIOD. NOTE: USE ONLY A2Z Ozone
AUTHORIZED REPLACEMENT PARTS. USE OF ANY OTHER PART(S) WILL
AUTOMATICALLY VOID THIS WARRANTY. THIS LIMITED WARRANTY DOES NOT INCLUDE
ANY OF THE FOLLOWING:
(a) Any labor charges for troubleshooting, removal, or installation of such parts;
(b) Any repair or replacement of such parts necessitated by faulty installation, improper
maintenance, improper operation, misuse, abuse, negligence, accident, fire, repair material,
and/or unauthorized accessories;
(c) Any such products installed without regard to required local codes and accepted trade
practices;
(d) ANY WARRANTY STATEMENT AS EXPRESSED BY THE SELLER AND SUCH
WARRANTIES ARE DISCLAIMED
IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR
PARTICULAR PURPOSE, AND SUCH WARRANTIES ARE HEREBY DISCLAIMED: AND
(e) A2Z Ozone SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR LOSS OF USE OF
SUCH PRODUCTS, LOST PROFITS, DIRECT DAMAGES, INDIRECT DAMAGES,
CONSEQUENTIAL DAMAGES AND/OR INCIDENTAL DAMAGES.
TO OBTAIN WARRANTY SERVICE
Contact A2Z Ozone, 1844 Cargo Court, Louisville KY 40299
Customer Service Phone Number: 502-499-4977
When filing a claim, you must provide:
1) Your name, mailing address and telephone number
2) The selling dealer’s name
3) Proof of date of purchase
4) The date of failure
5) A description of the failure.
After this information is provided, A2Z Ozone will release a RETURN AUTHORIZATION
NUMBER (RAN). After receiving the RAN number the part in question must be returned to
A2Z Ozone, freight prepaid, with the RAN number clearly marked on the outside of the
package. All preauthorized defective parts must be returned to A2Z Ozone within thirty
(30) days by email or post. Under no circumstances may any product be returned to A2Z
Ozone without prior authorization. You must call or write prior to returning product or
your returned goods shipment will be refused. Upon receipt of preauthorized returned
goods, A2Z Ozone will repair or replace, at its option, the defective product(s) and return
them freight (prepaid for products under warranty). Buyer’s acceptance of the product and
use thereof constitutes acceptance of these terms.