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Annex b – faqs – Belkin F5D5730au User Manual

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ANNEX B – FAQs

19

Does the modem have the option to Telnet into it?
No - this option has not been enabled on the modem.

Can I FTP into the modem from the internet?
Yes - but you will need to enable this function first - follow the steps below to

do this:

1. Log into the modem’s configuration page through Internet Exlporer - 10.0.0.2

2. Enter username and password (admin, password).

3. Click on “Firewall”.

4. Click on “Service Filtering”

5. Select “FTP”.

6. Click “Submit”.

7. You can now access your modem via FTP.

Do I need an ADSL filter?
Yes. Belkin recommends using a Filter/Splitter on a line supporting both a

Modem and Phone, and a single Filter on each additional phone line.

Where can I get help to connect my modem to Xtra New Zealand?
The following website has a wealth ofinformatio to assist in your connection

with Xtra New Zealand -

http://xtra.co.nz/help/0,,5739-907829,00,html -

modset

Where can I get help configuring my modem in New Zealand or Australia?
You can call our technical support on the following numbers. Before calling,

ensure that you have your ISP settings such as username and password.
New Zealand – 0800 BELKIN (0800 235 546)
Australia – 1800 BELKIN (1800 235 546)

Where can I get more information on networking my home or office?
You can access our website at

www.belkin.com/anz/modems to learn more

about the setup of PC networks using Belkin networking products.