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Roubleshooting – Bose Desktop Speaker User Manual

Page 13

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English

Problem

What you can do

No sound

• Make sure the speakers are turned on as indicated by the light on the front of the right speaker.
• Make sure the speaker volume is not set to the minimum. Press the + button on the right speaker for

2 seconds to raise the volume enough.
Make sure the computer is plugged in and turned on, mute is turned off, and all volume controls are turned

up. Refer to “Controlling the volume” on page 6.

• Be sure the power pack is securely plugged into the right speaker and into a power outlet or surge protector.
• Be sure the AC power outlet is working. When using a computer surge protector or power strip, be sure it is

turned on.

No sound

from one speaker

• Be sure the speaker cable is securely plugged into the right speaker.

Be sure that both ends of the audio input cable, one to the speaker and the other to the computer, are

plugged in securely.
Make sure the computer provides stereo sound. It if has one channel only, connect a mono-to-stereo adapter

(not supplied) to send the sound to both speakers.

Remote does not

control the speakers

Check the battery to be sure it is installed correctly. Refer to the image on page 8.
Refer to “Tips on using the remote control” on page 7.


PC monitor or TV

color pattern looks

unnatural

• Turn off the monitor or TV for 15 to 30 minutes, then turn it on again.
• Move the speakers away from the monitor or TV.

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