Belkin PLAY F7D4302AU User Manual

Page 27

TROUblesHOOTInG, sUPPORT, anD WaRRanTY

I can’t connect to the Internet wirelessly and my

network name is not listed in available networks .

1 . Verify that your Router is on and the

front-panel light shows solid green .

2 . If you are far from the Router, you might try moving

closer to see if you might have been out of range .

3 . Using a computer attached to the Router via a network cable,

visit

http://router/

and ensure that “Broadcast SSID” is ON .

This setting is found on the “Channel and SSID” page .

My wireless network performance is slow, inconsistent,

suffers from weak signal, or I’m having difficulty maintaining a

VPn connection .

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices

decreases when the distance between devices increases .

Other factors that will cause signal degradation (metal is

generally the worst culprit) are obstructions such as walls

and metal appliances . Note also that connection speed may

decrease as you move farther away from the Router .

In order to determine if wireless issues are related to

range, we suggest temporarily moving the computer

within 10 feet from the Router if possible .

Changing the wireless channel—Depending on local

wireless traffic and interference, switching the wireless

channel of your network can improve performance and

reliability . See the section titled “Changing the Wireless

Channel” for instructions on how to choose other channels .