Apple iPod (with color display) User Manual

Page 62

Tips and Troubleshooting

If You Connect iPod to Your Computer and Nothing Happens

• Make sure you have installed the software from the iPod CD.

• Make sure you have the required computer and software. See “What You Need to Get

• Your iPod may need to be reset (see page 60).

• Check the cable connections. Unplug the cable at both ends and make sure no

foreign objects are in the USB or FireWire ports. Then plug the cable back in securely.

Be sure the connectors on the cables are oriented correctly. They can only be

inserted one way.

• If you’re connecting iPod to a portable or laptop computer using the iPod Dock

Connector to USB 2.0 Cable, connect the computer to a power outlet before

connecting iPod.

• If that doesn’t work, restart your computer.

• If that doesn’t work, you may need to restore iPod software. See “iPod Software

If You See a Folder With an Exclamation Point on the iPod Display

• iPod may need to be reset (see page 60).

• If that doesn’t work, your iPod battery may need to be recharged. Connect iPod to

the iPod Power Adapter and connect the adapter to a working electrical outlet. If you

still see the folder, reset iPod again.

LL0354_UG.book Page 62 Thursday, March 3, 2005 4:44 PM