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Problems with your internet connection – Apple MacBook Air User Manual

Page 51

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Chapter 3

Problem, Meet Solution

51

Problems with AirPort Extreme Wireless Communication

If you have trouble using AirPort Extreme wireless communication:

 Make sure the computer or network you are trying to connect to is running and has a

wireless access point.

 Make sure you have properly configured the software according to the instructions

that came with your base station or access point.

 Make sure you are within range of the other computer or the network. Nearby

electronic devices or metal structures can interfere with wireless communication and

reduce this range. Repositioning or rotating the computer might improve reception.

 Check the AirPort (Z) status icon in the menu bar. Up to four bars appear, indicating

signal strength. If signal strength is low, try changing your location.

 See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help

from the menu bar). Also see the instructions that came with the wireless device for

more information.

Problems with Your Internet Connection

Your MacBook Air has a Network Setup Assistant application to help you set up an

Internet connection. Open System Preferences and click Network. Click the “Assist me”

button to open Network Setup Assistant.

If you have trouble with your Internet connection, try using Network Diagnostics.