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Applecare service and support – Apple Mac mini (Late 2012) User Manual

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United States: 1-800-275-2273
www.apple.com/support
Australia: (61) 1-300-321-456
www.apple.com/au/support
Canada: 1-800-263-3394
(English) www.apple.com/ca/support
(French) www.apple.com/ca/fr/support
Ireland: (353) 1850 946 191
www.apple.com/ie/support
New Zealand: 00800-7666-7666
www.apple.com/nz/support
United Kingdom: (44) 0844 209 0611
www.apple.com/uk/support
Telephone numbers are subject to change, and local and
national telephone rates may apply. A complete list is
available on the web:
www.apple.com/support/contact/phone_contacts.html

AppleCare Service and Support

Your Mac mini comes with 90 days of technical support and
one year of hardware repair warranty coverage at an Apple
Retail Store or an Apple-authorized repair center, such as
an Apple Authorized Service Provider. You can extend your
coverage by purchasing the AppleCare Protection Plan.
For information, visit www.apple.com/support/products
or visit the website address for your country listed later in
this section.
If you need assistance, AppleCare telephone support
representatives can help you with installing and opening
applications, and troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary).
Have the purchase date and your Mac mini serial number
ready when you call.
Your 90 days of complimentary telephone support begins on
the date of purchase.
Apple also offers expert support for Mac OS X Server. Beyond
the scope of the complimentary 90-day support, these
products offer assistance with in-depth technical issues for
one full year.
AppleCare OS Support delivers consultative telephone and
email support for networking and workflow issues in
Mac OS X Server environments. AppleCare Help Desk
Support provides graphical user interface–level assistance
with Mac OS X Server network configuration and server
administration. AppleCare OS Support plans also include
support for command-line tools and mixed platform
integration. Choose from three levels of AppleCare OS
Support—Select, Preferred, or Alliance. For more information,
visit www.apple.com/support/products/enterprise or visit
the website for your country.