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Apple TV (1st generation) User Manual

Page 29

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Chapter 4

Problem? No problem.

29

If the remote isn’t working
 If you’ve paired Apple TV and an Apple Remote, make sure you’re using the paired

remote.

 If you’re using the paired remote and the Apple TV status light flashes white when

you press buttons on the remote, the problem isn’t with the remote. See “If you can

see a picture but Apple TV isn’t responding” on page 30.

 If you’re using an unpaired remote, the Apple TV status light flashes amber.

 If you’ve paired Apple TV and an Apple Remote, and you can’t find the paired remote,

set Apple TV to work with any Apple Remote by pressing and holding » and ] for

6 seconds.

 Point the remote directly at Apple TV.

 Make sure the IR receiver on the front of Apple TV isn’t blocked.

 If Apple TV displays a picture of a remote and a warning (·) symbol, you need to

replace the battery in the remote. See “Changing the Remote Battery” on page 25.

If Apple TV can’t access the network
 Check the IP address Apple TV is using. If it starts with 169.x.x.x, then the router or

base station may not be configured properly. Check to see if DHCP access is available

or configure Apple TV with a manual IP address.

 Check for any obstructions and adjust the location of the base station or Apple TV.

 If security is enabled on the network, temporarily disable it on the base station and

try connecting again.