Philips 230WP7NS-27 User Manual
Page 25
On-Screen Display
install SmartControl to ensure proper driver is installed.
Q3.
The SmartControl functions well at the beginning, but somehow it stops working, what can I do?
A.
If the following actions were executed, the monitor driver may need to be re-installed.
●
Change video graphic adapter to another one
●
Update video driver
●
Activities on OS, such as service pack or patch
●
Run Windows Update and updated monitor and/or video driver
●
Windows was booted with the monitor power off or disconnected.
Please right click My Computer and click on Properties->Hardware-> Device Manager.
If you see "Plug and Play Monitor" shows under Monitor, then you need to re-install. Simply remove
SmartControl and re-install it.
Q4.
After installing SmartControl and clicking on SmartControl tab, nothing shows up after a while
or a failure message shows, what happened?
A.
It might be because of your graphic card chipset is not compatible with the SmartControl. If your
graphic card chipset is one of the above mentioned brands, try to download the most updated
graphic card driver from corresponding companies' web site. Install the driver. Remove
SmartControl, and re-install it once more.
If it is still not working, the graphic card is not supported. Please pay attention to Philips' web site for
any updated SmartControl driver available.
Q5.
When I click on Product Information, only partial information is shown, what happened?
A.
It might be your graphic card driver is not the most updated version which fully supports DDC/CI
interface. Please download the most updated graphic card driver from corresponding companies'
web site. Install the driver. Remove SmartControl, and re-install it once more.
Q6.
In a monitor with the SmartImage feature, the sRGB scheme of color temperature function in
SmartControl is not responding, why?
A.
When SmartImage is enabled, the sRGB scheme is disabled automatically. To use sRGB, you
need to disable SmartImage with the
button at the front bezel of your monitor.
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