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6 troubleshooting – Philips InRange Bluetooth smart leash AEA1000 for iPhone 5-4S & the new iPad User Manual

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6 Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the

device.

To keep the warranty valid, never try to repair

the device yourself.
If you have problems using this device, check

the following points before you request service.

If you still have a problem, register your device

and get support at www.philips.com/support.
Failed to set up Bluetooth connection

between my iPhone 4S/iPhone 5/New iPad

and InRange device.
• Tap Rescan on the app screen of Philips

InRange to try again.

• Check whether the InRange device is

switched on and the power indicator

flashes red and green. Press and hold

on the InRange device for more than 3

seconds to switch on the device.

• Check whether you have enabled

Bluetooth on your iPhone 4S/iPhone 5/

New iPad.

Why is that there is no beep when my iPhone

4S/iPhone 5/New iPad and InRange device are

out of range?
• Check whether you have set the safe

range.

• Check whether you have switched off the

InRange device.

• Check whether the battery in the InRange

deice is drained. Replace the battery.