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Troubleshooting, Problem solution – Philips SACD-DVD Player User Manual

Page 33

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33

Problem

Solution

No audio at digital output

– Check the digital connections.
– Check the settings menu to make sure the digital

output is set to ALL or PCM.

– Check if the audio format of the selected audio

language matches your receiver capabilities.

No sound and picture

– Check that the SCART cable is connected to the

correct device (See Connecting to a TV)

Disc can’t be played

– Ensure the disc label is facing up.
– Check if the disc is defective by trying another

disc.

Picture freezes momentarily

– Check the disc for fingerprints/scratches and

during playback

clean with a soft cloth wiping from center to edge.

No return to start-up screen when

– Reset the unit by switching the player off, then on

disc is removed

again.

The player does not respond to

– Aim the remote control directly at the sensor on

the remote control

the front of the player.

– Reduce the distance to the player.
– Replace the batteries in the remote control.
– Re-insert the batteries with their polarities (+/–

signs) as indicated.

Buttons do not work or player stops

– To completely reset the player, unplug the AC

responding

cord from the AC outlet for 5-10 seconds.

Player does not respond to some

– Operations may not be permitted by the disc.

operating commands during playback.

Refer to the instructions of the disc.

DVD/SACD Video player cannot read

– Use a commonly available cleaning CD/DVD to

CDs/DVDs

clean the lens before sending the DVD/SACD
player for repair.

If you are unable to remedy a problem by following these hints, consult your dealer or service
centre (HOTLINE).

Troubleshooting