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Troubleshooting – BUSH High Definition Digital Set Top Box with DAB+ Receiver DFTA52DAB User Manual

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Troubleshooting

If you have any issues or queries about the functions of this Set Top Box, please check the below
table as we have provided you with FAQs to assist with any issues. If this table is not of assistance,
please contact the Bush warranty line.

Problem

Possible Cause

What To Do

No Display

Pow er not connected or sw itched on

Check that Pow er is connected

and sw itches are turned on

Aerial is disconnected

Aerial is damaged/misaligned

Disconnect and connnect aerial

firmly

Out of digital signal area

Check w ith retailer

No picture or sound

AV/Video Cables may not be connected

correctly

Check cables are connected firmly

as per the images outlined

Mosaic blocks in picture or
picture freezes

Aerial may not be compatible

Check aerial

Scrambled channel message

Channel is scrambled

Conduct a factory reset and

rescan for available channels

Forgotten channle lock code

Use the override code 7710 to

unlock

Set Top Box Off

Plug in and turn on Set Top Box

Remote Control not aimed correctly

Aim Remote Control at front panel

Front panel obstructed

Check for obstructions

Remote Control batteries are inserted

incorrectly

Check batteries direction

Remote Control batteries exhausted

Replace remote control batteries

After moving the Set Top
Box to another room,find
can't receive the digital
reception

The aerial feed may have come through a
distribution system w hich amy reduce the

digital signal now received by the receiver

Try a direct feed from the antenna

Remote Control is not
respinse

No signal found

Warning:

If this doesn’t work, contact a qualified repair technician, never attempt to repair the Set Top

Box yourself.