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Shipping and packaging – Black Box AC506A User Manual

Page 11

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AC506A

10

Contacting Black Box

If you determine that your extender is malfunctioning, do not attempt to
repair the unit. Contact Black Box Tech. Support at 724-746-5500.

Before you do, make a record of the history of the problem. We will be
able to provide more efficient and accurate assistance if you have a
complete description.


Shipping and Packaging

If you need to transport or ship your extender:

• Package it carefully. We recommend that you use the original

container.

• Before you ship the units back to Black Box Corporation for repair

or return, contact us to get a Return Authorization (RA) number.