Shipping and packaging – Black Box AC506A User Manual
Page 11

AC506A
10
Contacting Black Box
If you determine that your extender is malfunctioning, do not attempt to
repair the unit. Contact Black Box Tech. Support at 724-746-5500.
Before you do, make a record of the history of the problem. We will be
able to provide more efficient and accurate assistance if you have a
complete description.
Shipping and Packaging
If you need to transport or ship your extender:
• Package it carefully. We recommend that you use the original
container.
• Before you ship the units back to Black Box Corporation for repair
or return, contact us to get a Return Authorization (RA) number.
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