Philips HTS9800W-37B - Manual (Page 51)

51
English
Troubleshooting
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, fi rst check the points listed below before taking the system for repair. If
you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
No power.
No picture.
Completely distorted picture or
black/ white picture is displayed.
The aspect ratio of the screen
cannot be changed even though
you have set the TV display.
No sound or distorted sound.
Cannot activate some features
such as Angles, Subtitles, or
multi-language Audio.
– Check if the AC power cord is properly connected.
– Press the 2(STANDBY ON) on the front of the DVD
system to turn on the power.
– Refer to your TV’s manual for correct Video In channel
selection. Change the TV channel until you see the DVD
screen.
– Press the SOURCE button to select disc mode.
– If the progressive scan feature is activated, but the
connected TV does not support progressive signals or the
cables are not connected accordingly, see pages 25~26 for
proper progressive scan set up or deactivate the
progressive scan feature as below:
1) Turn off your TV progressive scan mode or turn on
to interlaced mode.
2) Press çEJECT on the DVD system.
3) Press X on the remote control.
4) Press SUBTITLE on the remote control.
– If this happens when you are changing the setting of the
‘TV TYPE’, wait for 15 seconds for the auto recovery.
– Check the video connection.
– Sometimes a small amount of picture distortion may
appear. This is not a malfunction.
– Clean the disc.
– The aspect ratio is fi xed on the DVD disc.
– Depending on the TV, it may not be possible to change the
aspect ratio.
– Adjust the volume.
– Check the speaker connections and settings.
– Make sure that the audio cables are connected and press
the SOURCE button to select the correct input source
(TV or AUX/DI, for example) to choose the equipment
that you want to hear through the DVD system.
– The features may not be available on the DVD.
– Changing the language for the sound or subtitle is
prohibited on this DVD.
Problem Solution