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Troubleshooting – Philips DVP5992-37B User Manual

Page 52

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52

Troubleshooting

(continued)

Certain DivX files do not play
or are skipped.

The contents of the USB
flash drive cannot be read.

Slow operation of the USB
flash drive.

– Check that the DivX movie download is a complete

file.

– Make sure the file name extension is correct. You can

check this using a computer with CD-ROM.

– The unit is designed to playback DVD, VCD, SVCD,

CD audio, MP3, WMA, WMV and DivX discs only.
Other digital audio formats such as liquid audio, RM
(RealMedia), WAV or non-audio files like ‘.doc’, ‘.txt’,
‘.pdf’ are not supported.

– Try to play the problem DivX files on a computer. If

they do not work, the source file appears to be
corrupted.

– Try to download the file again from a different source,

or if you have created the file yourself, save it with
the correct settings.

– The USB flash drive format is not compatible with the

system.

– Drive is formatted with a different file system which is

not supported by this unit (e.g., NTFS).

– Large file size or high memory USB flash drive takes

longer time to read and display on the TV.

Problem

Solution

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