Philips DVP5992-37B - Manual (Page 51)

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51
Troubleshooting
(continued)
Picture freezes momentarily
during playback.
Unable to select Progressive
Scan on/off.
No audio output from HDMI
connection.
No video output from HDMI
connection.
No sound during DivX
movies playback.
An DivX movie does not
repeat.
– Check the disc for fingerprint/scratches and clean
with a soft cloth wiping from center to edge.
– Check that the video output of this unit is connected
using the Component Video (Y Pb Pr) jacks.
– Remove the HDMI connection.
– You will not hear any sound from the HDMI output if
the source device is only DVI/HDCP (High-bandwidth
Digital Content Protection)-compatible.
– It is not possible to output or copy-controlled DVD-
Audio sources from the HDMI connection.
– Make sure that the audio output setting is not turned
off. See ‘Setup Menu Options - { Audio Setup Page -
HDMI Audio }’ for details.
– HDMI connection can only be made to HDMI-
equipped devices with HDCP (High Bandwidth Digital
Content Protection). If you wish to connect to a DVI
connector (equipped with HDCP), you need a
separate adaptor (DVI to HDMI).
– Make sure the resolution of this unit matches the
device you have connected using the HDMI. See
‘Setup Menu Options - { Video Setup Page - HDMI
Setup }’ for details.
– During resolution selection for DVI TV, a distorted or
black screen may appear, see HDMI Setup.
– The audio codec may not be supported by this unit.
– Check that file size of the movie does not exceed the
file size of the disc during downloading.
Problem Solution