Philips DVD player DVP3962 HDMI 1080i DivX Ultra - Manual (Page 47)

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7
Troubleshooting
(continued)
The remote control does not
function properly.
The unit does not start
playback.
The buttons on the unit do
not work.
The aspect ratio of the screen
cannot be changed even
though you have set the TV
display.
Not able to select some
items in the setup/system
menu.
Picture freezes momentarily
during playback.
Unable to select Progressive
Scan on/off.
– Aim the remote control directly at the sensor on the
front of this unit (not towards the TV).
– Remove any obstacles between this unit and the
remote control.
– Batteries are weak, replace the batteries.
– Check the polarities of the batteries are as indicated
on the remote control (± signs).
– Load a readable disc with the playback side facing
inwards. The DVD+R/CD-R must be finalized.
– Make sure the disc is not scratched or warped. Check
if the disc is defective by trying another disc.
– The disc is of a different region code.
– You may need to enter the password in order to
unlock the disc for playback.
– Moisture may have condensed inside this unit.
Remove the disc and leave this unit turned on for
about an hour.
– There is a technical problem. Disconnect this unit
from the power outlet for 10 seconds and reconnect
again.
– The aspect ratio is fixed on the DVD disc.
– Depending on the TV, it may not be possible to
change the aspect ratio.
– Press x button twice before selecting the disc setup
menu.
– Depending on the disc availability, some menu items
cannot be selected.
– Check the disc for fingerprint/scratches and clean
with a soft cloth wiping from center to edge.
– Check that the video output of this unit is connected
using the Component Video (Y Pb Pr) jacks. Y Pb Pr) jacks. ) jacks.
– Remove the HDMI connection.
Problem Solution
dvp3962_3982_37_eng1.indd 47 2008-05-05 2:18:00 PM