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Troubleshooting – Black & Decker RC3203 User Manual

Page 12

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3

HELPFUL HINts
• Although the rice measuring cup holds about 5 ounces of uncooked rice; the

cooked rice is given in 8-ounce cup measures.

• Kosher salt has no impurities and dissolves faster than table salt. If using

kosher salt, you may find you want to add a little more than if using table salt.

Use about ¾ tsp. Kosher salt to each cup of uncooked rice.

• White rice should be stored in an airtight container in a cool dark place.
• Brown rice has a limited shelf life; store it for no more than 1 month before

using.

• Try using broth, stock or reconstituted bouillon in place of water for additional

flavor. If you do, no additional salt may be necessary.

tROUBLEsHOOtING

PROBLEM

POssIBLE CAUsE

sOLUtION

Some kernels of rice

The rice was not allowed

once switch on rice

do not seem fully cooked.

to finish cooking.

cooker changes to

KeeP WARM, allow rice

to rest for 15 minutes

before serving.

Rice cooking bowl not

Starch builds up on

Fill bowl with hot,

as clean as I would like.

sides and bottom.

soapy water and let

of bowl

stand several minutes;

then use a nylon

scrubber along sides

and bottom. Rinse.

Rice boils over.

Too much rice

Make sure to cook no

is being cooked.

more than the

maximum amount

suggested in the Use

and Care Manual. The

amount of rice to be

cooked should match

the water markings on

the bowl.

Rice is too dry.

Too much rice or not

Use the rice measuring

enough water.

cup that comes with

the appliance. The rice

measuring cup

provided holds ²/³ cup

uncooked rice – about

5 oz. or 150 grams.

Rice is gummy.

Too much water or not

Add water to match

enough rice.

markings on the rice

bowl. do not use a

liquid measuring cup.

NEEd HELP?
For service, repair or any questions regarding your appliance, call the

appropriate 800 number on cover of this book. Please dO NOt return the

product to the place of purchase. Also, please dO NOt mail product back to

manufacturer, nor bring it to a service center. You may also want to consult the

website listed on the cover of this manual.
two-Year Limited Warranty
(Applies only in the United states and Canada)
What does it cover?
• Any defect in material or workmanship provided; however, Applica’s liability

will not exceed the purchase price of product.

For how long?
• Two years after date of purchase.
What will we do to help you?
• Provide you with a reasonably similar replacement product that is either new

or factory refurbished.

How do you get service?
• Save your receipt as proof of date of sale.
• Visit the online service website at www.prodprotect.com/applica, or call

toll-free 1-800-231-9786, for general warranty service.

• If you need parts or accessories, please call 1-800-738-0245.
What does your warranty not cover?
• damage from commercial use
• damage from misuse, abuse or neglect
• Products that have been modified in any way
• Products used or serviced outside the country of purchase
• Glass parts and other accessory items that are packed with the unit
• Shipping and handling costs associated with the replacement of the unit
• Consequential or incidental damages (Please note, however, that some

states do not allow the exclusion or limitation of consequential or incidental

damages, so this limitation may not apply to you.)

How does state law relate to this warranty?
• This warranty gives you specific legal rights. You may also have other rights

that vary from state to state or province to province.

is a registered trademark of The Black & decker Corporation,

Towson, Maryland, USA

Made in People’s Republic of China

Printed in People’s Republic of China

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