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Customer helpline, Telephone problems possible cause solution – BT 3200 SMS User Manual

Page 41

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Synergy 3200 SMS user guide ~ 4th Edition ~ 16th October ’02 ~ 4678

39

Cannot adjust an option in the
base station.

SMS messages cannot be sent and
screen displays
unable to send.

Someone else might be making
changes via another handset?

The base station power supply or
telephone line cord might not be
properly connected.

There might be a fault on the line.

You might have deleted the server
number in error.

Your SMS memory might be full.

More than one SMS product
plugged into the line.

Try again when the other handset
user has finished.

Check that the base station power
supply is plugged into the mains
socket and switched on and that the
telephone is plugged into the
telephone wall socket.

Check your telephone line is
working properly.

Call the Synergy SMS Helpline for
assistance on 0906 302 0069
(calls are charged at 50p per minute
open from 9am to 5:30pm Mon–Fri).

Delete unwanted text messages, see
your Using SMS guide.

Remove other products.

Telephone problems

Possible cause

Solution

Customer Helpline

If you are still experiencing difficulty,call the Synergy Helpline on

08706 058 047.

HELP