BT Freestyle 65 - Manual (Page 46)

Telephone problems Possible cause Solution
• Additional handset does not ring Handset not registered. Register the handset, see page 35.
and no light on handset.
• Additional handset does not ring Handset has not been assigned an Please see page 36 to assign a
when transferring a call. identity number. handset number.
• You have dialling tone but the You may be trying to use tone dialling See page 40 to change to pulse
telephone will not dial out. on a pulse dialling exchange. dialling.
You are connected to a PBX and are Use the PBX access code.
not dialling the access code.
See page 40 for more information
on switchboard use.
• Base unit does not ring but Telephone is not connected to the Plug the telephone into the telephone
lights show on base unit. telephone line. socket.
The base ringer is set to off. Set the base ringer setting to a
higher volume, see page 15.
Line fault or faulty socket. Try the telephone on another socket
or another line. If the telephone
works, contact BT on 151, or your
telephone network operator for
repairs to the line or socket.
• Callers are faint. You are moving out of range. Move closer to the base unit.
• Interference.
• Buzzing.
• Tinniness. The base unit or the handset are Relocate the base unit or move
too close to electrical equipment or around with the handset until
metal obstructions. reception improves.
• No Directory number You may have pressed the TALK Don’t press the TALK button when
stored. button first before storing the number. storing numbers, see page 13.
• Call appears to have been You may have pressed a number key Wait 30 seconds; the call will return
cut off after pressing the on the handset after pressing the to the current handset.
SCREEN/MENU button. SCREEN/MENU button. The current Or press the TALK button and the
handset will try to transfer the call to call will return immediately.
another handset.
• Light on the handset The handset needs recharging or Replace the handset on the base unit,
is flashing. there is an incoming call. ensuring that the base unit is
plugged in and that the CHARGING
light is on.
• No CHARGING light on the Dirty contacts on base unit or Clean the contacts with a dry cloth.
base unit. handset. Heavy soiling can be removed with
a pencil eraser.
43
Freestyle 65 User Guide ~ 5th Edition ~ 5th April ’02 ~ 3950
If you are still experiencing difficulties please call the Helpline on 08706 058 047.