BT Big Button 100 - Manual (Page 21)

21
BT Big Button 100 – Issue 2 – Edition 1 – 10.02.06 – 6361
Guarantee
Your BT Big Button 100 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s
or its agent’s discretion the option to replace the BT Big Button 100 or any component
thereof, which is identified as faulty or below standard, or as a result of inferior
workmanship of materials. Products over 28 days old from the date of purchase may be
replaced with a refurbished or repaired product.
The conditions of this guarantee are:
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The guarantee shall only apply to defects that occur within the 12 month guarantee period.
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Proof of purchase is required.
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The equipment is returned to BT or its agent as instructed.
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This guarantee does not cover any faults or defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or
repair other than through approved agents.
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This guarantee does not affect your statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product, prior to returning it, please read the ‘Help’
section beginning on page 19.
General information