BT FALCON 8375 User Manual

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BT Falcon UG – Issue 2 – Edition 02 – 12.09.07 – 8375

If you experience any problems, please call the Helpline on 0800 169 1146 or go to www.bt.com/business/broadbandvoice

Reboot

This option forces your BT Falcon to carry out a full system reboot and will only be required if
requested by the BT Helpdesk or your system administrator.

1. Press the

key,

Option

soft key,

key seven times to

Reboot

then the

Select

soft key.

2. Press the

soft key to confirm.

Calling features

Webcare is a web based facility that allows you to manage calling features on the line connected
to your BT Falcon. Before Webcare can be used the Administrator must first set up a password for
each line. This is managed using Selfcare. For more information on using Webcare, Selfcare and
BT Hosted VoIP consult the userguide available at http://www.btbroadbandoffice.com/help/

Selfcare

For Administrator use only.

By using Selfcare the Administrator can add more lines, add geographic numbers and change the
calling plan.

1. Log into Selfcare using https://service.btbroadbandvoice.bt.com/selfcare/businessYourAccount

with the password that was emailed to you.

2. Click on the Manage your lines link and then select each line in turn, making the following changes:

a. Select Password and enter a new password for each of the lines, this is the password that will be

used to access Webcare. The 056nnnnnnnn number will be the username. Ensure you keep a
record of this information.

Using the phone

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