Bissell 6393 Series - Manual (Page 17)

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T
roubleshooting
Vacuum cleaner won’t run
Possible causes Remedies
1. Power cord not plugged in 1. Check electrical plug
2. Blown fuse/tripped breaker in home 2. Check/replace fuse or reset breaker.
Vacuum cleaner and tools won’t pick up dirt
Possible causes Remedies
1. Incorrect height adjustment 1. Adjust powerfoot to correct height
2. Hose not attached to suction opening 2. Firmly push curved hose wand into hose
wand base
3. Twist 'n Snap hose not securely attached 3. Make sure Twist 'n Snap hose is snapped
into locked position
4. Crack or hole in hose 4. Check hose and replace if needed
5. Broken or worn drive belt 5. Replace drive belt, see pages 12-13
6. Rotating floor brush bristles worn 6. Replace brush
7. Rotating floor brush jammed 7. Remove brush and clean debris from
brush ends
8. Clog in vacuum 8. Clear clogs, see page 15
9. Dirt container full 9. Empty dirt container
10. Dirt container not installed properly 10. Position correctly and lock in place
11. Filters are dirty 11. Check pre-motor and post-motor filters
12. TurboBrush is clogged or debris is wrapped 12. Maintaining TurboBrush, see page 14
around the brush roll
Vacuum cleaner is difficult to push
Possible causes Remedies
1. Incorrect height setting 1. Adjust powerfoot to correct height setting
Visible dirt escaping from cleaner
Possible causes Remedies
1. Dirt container full 1. Empty dirt container
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filters for
correct installation
3. Dirt container installed incorrectly 3. Pull out and re-insert dirt container correctly
WARNING:
To reduce the risk of electric shock,
turn power OFF and disconnect
polarized plug from electrical outlet
before performing maintenance or
troubleshooting.
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