Bosch Nexxt DLX - Manual (Page 27)

27
Customer Service
The washing machine requires no
special care other than the care and
cleaning noted above. If you are
having a problem with your washing
machine, please refer to page 25
before calling for service.
If service becomes necessary,
contact your dealer or installer or an
authorized service center. Do not
attempt to repair the appliance
yourself. Any work performed by
unauthorized personnel may void
the warranty.
If you are having a problem with
your washing machine and are not
pleased with the service you have
received:
q First, please contact your
installer or the Authorized
Service Contractor in your area
and explain to them why you
are not satisfied. This will
usually correct the problem.
q If after working with your
installer or service technician
the problem still has not been
resolved to your satisfaction,
please let us know either by
writing to us at:
BSH Home Appliances
5551 Mc Fadden Ave.
Huntington Beach, CA 92649
or calling us:
1-800-944-2904
If writing or calling, please provide
the following information:
- Model Number
- Serial Number
- Date of Original Purchase
- Date Problem occurred
- Explanation of Problem
If writing, please also include
a daytime telephone number and
a copy of the sales invoice.
You will find the model number and
serial number on the rating plate
located at the housing visible with
open door.