Neff H53W50S3GB - Manual (Page 10)

10
After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
E number and FD number
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate bearing these numbers can
be found on the right-hand side when you open the appliance
door. To save time, you can make a note of the number of your
appliance and the telephone number of the after-sales service
in the space below, should it be required.
Please note that there will be a fee for a visit by a service
technician in the event of a malfunction, even during the
warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
Trust the expertise of the manufacturer, and rest assured that
the repair will be carried out by trained service technicians
using original spare parts for your domestic appliance.
This appliance corresponds to the standards EN 55011 and
CISPR 11. It is a Group 2, Class B product.
Group 2 means that microwaves are produced for the purpose
of heating food. Class B states that the appliance is suitable for
private households.
Technical data
Automatic programmes
You can use the automatic programmes to defrost food with
the greatest of ease and prepare dishes quickly and easily. You
select the programme and enter the weight of your food. The
automatic programme makes the optimum setting. You can
select from 7 programmes.
Setting a programme
Once you have selected a programme, make settings as
follows:
1. Press the g button repeatedly until the required programme
number appears.
The appliance is not in operation. A
cooking time appears in the display.
The rotary selector was accidentally pressed. Press the "stop" button.
The "start" button was not pressed after the set-
ting was made.
Press the "start" button or clear the setting
by pressing the "stop" button.
The microwave does not work. The door was not fully closed. Check whether food remains or foreign
material is trapped in the door.
The "start" button was not pressed. Press the "start" button.
The food takes longer than usual to
heat up
The microwave power setting was too low. Select a higher microwave power setting.
You have placed a larger amount of food than
normal in the appliance.
Double the amount = double the cooking
time.
The food was colder than usual. Stir or turn the food during cooking
The turntable is making a scratching
or grinding noise.
There is dirt or a foreign object in the area
around the turntable drive.
Clean the roller ring and recess in the
cooking compartment.
Microwave operation has been can-
celled for no apparent reason.
The microwave has a fault. If this fault occurs repeatedly, please call
the after-sales service.
Error message Possible cause Remedy/Note
E no. FD no.
After-sales service O
GB 0844 8928989
Calls from a BT landline will be charged at up to
3 pence per minute. A call set-up fee of up to 6 pence
may apply.
IE 01450 2655
Input voltage 230 V 50 Hz
Power consumption 1270 W
Maximum output power 800 W
Microwave frequency 2450 MHz
Fuse 10 A
Dimensions (HxWxD)
­ appliance
280 x 453 x 320 mm
­ cooking compartment 194 x 290 x 274 mm
Weight 14 kg
60 cm cabinet frame 382 x 594 x 20 mm
50 cm cabinet frame 382 x 494 x 20 mm
VDE approved yes
CE mark yes