Toshiba TL969 - Manual (Page 89)

89
Engl
ish
PROBLEM SOLVING
Questions and Answers
Below are the answers to some of the most common queries.
Question Answer
Soun
d
Why is there no sound or picture?
Check the television is not in standby mode. Check the mains plug and all
mains connections.
Why is there a picture but no sound?
Check all lead connections.
No sound or unacceptable format sound may be received.
Check the volume has not been turned down or that sound mute has not
been selected.
Check shared audio settings.
Why is the soundtrack in English when
a different audio language has been
selected?
The programme is currently being broadcast with an English soundtrack
only.
Why is there incorrect or no sound when
in DTV mode?
Press s to ensure the hard of hearing option has not been selected.
Pi
ct
ur
e
There is a picture, but why is there little
or no colour?
When using an external source, for instance, a poor quality video tape, if
there is little or no colour, improvements may sometimes be achieved. The
colour is factory set to Auto to automatically display the best colour system.
To check that you have the best colour:
a
With the external source playing, select Colour System from the
System Setup menu.
b
With
C
or
c
choose between Auto, PAL, SECAM, NTSC 4.43 or
NTSC 3.58.
What else can cause a poor picture?
Interference or a weak signal. Try a different television station. Manual Fine
Tuning may help.
a
Select the ATV Manual Tuning menu. Highlight the station and
press OK. Then press
c
to select Manual Fine Tuning.
b
Using B or b adjust to get the best picture and sound. Press OK and
then EXIT.
Why doesn’t the video/DVD being
played show on screen?
Make sure the media recorder or DVD player is connected to the television
as shown on page 9, and then select the correct input by pressing
o
.
Why are there vertical stripes on the
screen when in PC mode?
The Sampling Clock may need adjustment. Select PC Settings from the
Display Settings menu, highlight Sampling Clock and adjust until the
lines clear.
Why are there horizontal stripes and/or
blurred images on the screen when in
PC mode?
The Clock Phase may need adjustment. Select PC Settings from the
Display Settings menu, highlight Clock Phase and adjust until the picture
clears.
System Setup
Country Germany
Colour System Auto
Menu Language English
ATV Manual Tuning
Manual Fine Tuning
I A 1 C 2 0