Toshiba SATELLITE P500 - Manual (Page 159)

User’s Manual 9-5
Troubleshooting
Battery doesn’t
charge when the AC
adaptor is attached
(Battery indicator
does not glow
orange.)
If the battery is completely discharged, it will not
begin charging immediately. Wait a few minutes.
If the battery still does not charge, make sure the
outlet of the AC adaptor is supplying power.
Test it by plugging in an appliance.
Check whether the battery is hot or cold to the
touch. If the battery is too hot or too cold, it will
not charge properly. Let it reach room
temperature.
Unplug the AC adaptor and remove the battery
to make sure the terminals are clean. If
necessary, wipe them with a soft dry cloth dipped
in alcohol.
Connect the AC adaptor and replace the battery.
Make sure it is securely seated.
Check the Battery indicator. If it does not light
up, let the computer charge the battery for at
least 20 minutes. If the Battery indicator lights up
after 20 minutes, let the battery continue to
charge at least another 20 minutes before
turning on the computer.
If the indicator still does not glow, the battery may
be at the end of its operating life. Replace it.
If you do not think the battery is at the end of its
operating life, contact your dealer.
Battery doesn’t power
the computer as long
as expected
If you frequently recharge a partially charged
battery, the battery might not charge to its full
capacity. Fully discharge the battery, then try to
charge it again.
Check the power consumption settings in the
Power Options. Consider using a power saving
feature.
Problem Procedure