Toshiba Satellite L755 User Manual
Page 141
User’s Manual
8-10
Troubleshooting
Open the disc tray and make sure the
CD/DVD/BD is properly seated. It should lie flat
with the label facing up.
A foreign object in the disc tray could block laser
light from reading the CD/DVD/BD. Make sure
there is no obstruction. Remove any foreign
object.
Check whether the CD/DVD/BD is dirty. If it is,
wipe it with a clean cloth dipped in water or a
neutral cleaner. Refer to the
section
in Chapter 4 for details on cleaning.
Some CD/DVD/BDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD/BDs documentation.
Check the type of CD/DVD/BD you are using.
The drive supports:
BD Writer/BD-Combo:
BD-ROM, BD-ROM
DL, BD-R, BD-R DL,
BD-RE, BD-RE DL
DVD-ROM:
DVD-ROM, DVD-
Video, DVD-R,
DVD-RW, DVD+R,
DVD+RW, DVD-
RAM
CD-ROM:
CD-DA, CD-Text,
Photo CD
(single/multi-
session), CD-ROM
Mode 1, Mode 2,
CD-ROM XA Mode 2
(Form1, Form2),
Enhanced CD (CD-
EXTRA),
Recordable disc:
CD-R, CD-RW,
DVD-R, DVD-R DL,
DVD-RW, DVD+R,
DVD+R DL,
DVD+RW, DVD-
RAM, BD-R, BD-R
DL, BD-RE, BD-RE
DL
Check the region code on the disc. It must match
that on the BD drive. Region codes are listed in
section in Chapter 2,
.
Problem
Procedure