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Toshiba Satellite L755 User Manual

Page 136

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User’s Manual

8-5

Troubleshooting

AC power

If you have trouble turning on the computer with the AC adaptor connected

you should check the status of the DC IN indicator. Please refer to

Chapter 6,

Power and Power-Up Modes

for further information.

Battery

If you suspect a problem with the battery, you should check the status of

the DC IN indicator as well as the Battery indicator. Please refer to

Chapter 6,

Power and Power-Up Modes

for more information on these

indicators, together with general battery operation.

It is recommended to leave the computer off until the interior reaches

room temperature even though the DC IN indicator stops blinking.

If the computer has reached room temperature

and it still does not start, or if it starts but shuts

down quickly, contact your reseller, dealer or

service provider.

Computer shuts down

and its DC IN indicator

is flashing white

This indicates a problem with the heat dispersal

system - you should contact your reseller, dealer

or service provider.

Problem

Procedure

AC adaptor doesn’t

power the computer

(DC IN indicator does

not glow white)

Check the connections to make sure that the

power cord/adaptor is firmly connected to the

computer and a working power outlet.
Check the condition of the cord and terminals. If

the cord is frayed or damaged it should be

replaced, while if the terminals are soiled, they

should be cleaned with a clean cotton cloth.
If the AC adaptor still does not power the

computer, you should contact your reseller,

dealer or service provider.

Problem

Procedure

Battery doesn’t power

the computer

The battery may be discharged - connect the AC

adaptor to recharge the battery.

Battery doesn’t charge

when the AC adaptor is

attached (Battery

indicator does not glow

amber).

If the battery is completely discharged, it will not

begin charging immediately, in these instances

you should wait a few minutes before trying

again. If the battery still does not charge, you

should check that the power outlet the AC

adaptor is connected to is supplying power - this

can be tested by plugging another appliance into

it.

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