Troubleshooting – Toshiba HDR5010 User Manual
Page 43
Remote Control
Problem
Possible cause/remedy
Remote control does not
work
• Replace the batteries.
• If the remote control does not operate your TV,
re-programme the remote control (refer to page 40).
Recording
Problem
Possible cause/remedy
Digital TV recorder does
not record
• Use the Library menu to check if there is any free space
on the hard disk. If there is little or no space, delete some
recordings.
• Put the Digital TV recorder into Standby mode, then
unplug completely from the mains. Leave the unit
unplugged for at least one minute before connecting again
to the mains.
• Use the Reset Digital TV recorder option in the Service
menu (refer to page 39). Please note this resets the box
- your recordings will be preserved, but you will lose all
other settings and timers. You will also need to retune the
box after carrying out this option.
• Reformat the hard disk (refer to page 36). Please note that
this should only be done as a last resort as formatting the
hard disk will permanently delete all recordings.
Toshiba Website:
Toshiba Helpline:
www.toshiba.co.uk/tv-dvd-support
0844 856 0730 (calls charged at national rate)
note
• In the event your product is returned to our service centre, we are unable to guarantee your recordings will be
maintained.
Troubleshooting
Additional Information
43
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